This Privacy Policy describes how Chavan Transport Agency manages data through the CTA Book - Trucks in 10 Mins application.
1. Information We Collect
- Name, mobile number, email address
- Company name (if applicable)
- Vehicle details (for delivery partners)
- Location data (only during trip-related services)
- Device information for security
- Camera access (for document upload only)
- Storage access (for selecting files for upload only)
2. How We Use Information
- Create and manage user accounts
- Facilitate load posting and trip acceptance
- Share contact details between load providers and delivery partners
- Improve platform functionality
- Prevent fraud and send service notifications
3. No Payment Handling
CTA Book does not collect or process any transportation payments. All payments are settled directly between customer and delivery partner.
4. Data Sharing
- Between load providers and delivery partners after trip acceptance
- With law enforcement if legally required
- With hosting providers for technical operations only
We do not sell personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your personal information. All data is transmitted over secure HTTPS connections.
6. Location Information
Location data is collected only during active trip-related usage and is not tracked continuously. Location access is never used in the background without user knowledge.
7. Camera & Storage Access
- Camera is used only for uploading verification documents.
- We do not store or share camera images beyond document verification.
- Storage access is required only to select files for upload.
- No images or files are accessed without explicit user action.
8. Phone Call Permission
Phone call permission is used only to allow users to directly call assigned delivery partners after a booking is confirmed. No calls are made automatically.
9. Notifications
We send push notifications for booking updates, trip status, and important service alerts. Users can disable notifications from device settings at any time.
10. User Rights
- You may request correction of your information.
- You may request account deletion.
- You may withdraw consent by contacting us.
11. Contact Us
Chavan Transport Agency
Email: support@ctaindiaload.in
Phone: +91 86000 01533
Website: ctaindiaload.in
Last Updated: 05 Aug 2026